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Negative product review potentially damages the average rating if it does not have a solid base of positive reviews. But despite good ratings, many shoppers check only negative reviews to get an idea about the issues related to that product. That is how even a single negative review leads to a drop in sales. It is quite obvious that to be successful, sellers surely want to remove the negative feedback from their product page. Here we will discuss how you can manage such reviews and protect your account. Ask the customer for a revision or removal of the negative feedback Feedback can be altered or deleted by the customers easily. So, you can contact your customers directly to discuss it. This process is successful when customers put wrong star rating by mistake or you have eliminated the reasons of negative feedback. Again while approaching the shoppers, you need to take utmost care of the Amazon's policies not to pressurize them or offer any incentives or payments for resolving the

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